SPS-01 Alpha Wireless Service Call System

SPS-01 Alpha Wireless Text Call System

Overview
The SPS-01 Alpha is a wireless text-based call system designed for real-time communication and efficient service operations. It comprises the PT-01 or PT-03 call buttons paired with the P3 smartwatch-style text receiver. When a customer presses the call button, a message is instantly transmitted to the staff’s wrist receiver, clearly displaying the source and requested service to ensure rapid identification and response.

Key Applications
Ideal for service-intensive environments such as restaurants, cafés, clinics, beauty salons, VIP lounges, and more, this system enhances service quality by:

• Establishing high service standards

• Reducing the risk of staff oversight

• Enabling real-time site monitoring

• Improving operational efficiency and customer satisfaction

Advantages

• Clear and intuitive messaging: The smartwatch instantly displays detailed service information, avoiding confusion caused by voice or numeric codes.

• Instant response, greater efficiency: No need to search for guests or guess their needs—respond immediately.

• Enhanced customer experience: Guests no longer need to wave, shout, or leave their seats, maintaining a quiet and orderly environment.

• Optimized service process management: Every call and response time is recorded for better internal management and performance evaluation.

• Easy installation & flexible deployment: Fully wireless setup eliminates complex wiring; suitable for F&B, medical, retail, and office use.

• Boosts brand image and customer loyalty: Delivering professional and prompt service builds loyalty and competitive advantage.

P3 Smartwatch Text Receiver Specifications

PT-01 Call Button Specifications

PT-03 Call Button Specifications