Smart Queue System

Smart Queue System

The Smart Queue System integrates the GP-03 call receiver with the NDC-01 control host, and can be paired with large screens, touchscreens, iPads, or various tablets to flexibly display order status and queue information, delivering an intelligent user experience.

After placing an order, customers simply carry the call device and wait at their seat. When the order is ready, staff can notify the customer by pressing the transmitter button, triggering the call device to flash, vibrate, or ring—ensuring the customer promptly knows it’s time to pick up their meal, streamlining the entire process.

Managers can intuitively operate the system through a touchscreen interface to monitor all waiting customers in real time without needing paper or memory. The system’s backend reporting features assist store owners in analyzing traffic, improving service efficiency, and enhancing overall operations, thereby increasing customer loyalty and repeat visits.

Product Advantages

• Modular and Flexible: Supports large displays, touchscreens, tablets, and more to suit various environments.

• Three Alert Modes: Vibration, flashing light, and ringtone ensure customers receive timely notifications, reducing missed calls.

• Eliminates Manual Calling: Avoids loud vocal calls and staff running around, maintaining order and professionalism.

• Intuitive Interface: Staff can call customers with just a tap, easy to learn and boosting efficiency.

• Real-Time Queue Management: Clearly track waiting customers and efficiently control flow.

• Comprehensive Backend Analytics: Provides data on pickup times, usage frequency, and wait statistics for operational optimization.

• Enhanced Customer Experience: Minimizes waiting and confusion; customers can relax at their seats, increasing satisfaction.

• Versatile Applications: Suitable not only for restaurants but also self-service pickup, medical dispensing, staff cafeterias, and more.

Features

• User-friendly interface requiring minimal training.

• Anti-theft alert system warns if devices move out of service range.

• Stable and reliable wireless communication.

• Unique system codes to prevent interference from neighboring systems.

• Rechargeable NiMH batteries (1.2V AAA) built into receivers.

• RFID encoding support for device management and easy system expansion.

• Wireless coverage up to 1 kilometer.

• IP67-rated dustproof and waterproof design.

NDC-01 RF Specifications

• Frequency: 429–470 MHz

• Transmission Rates: 1200 / 9600 / 12000 bps

• Modulation: FSK

• Output Power: 0.1 W

• Modulation Bandwidths: ±4.5 kHz, ±9.6 kHz, ±12 kHz

• Channel Widths: 25 kHz, 50 kHz, 200 kHz

• RF Output Connector: SMA(F)

• Frequency Stability: ±2 ppm (-10°C to +60°C)

• Power Consumption: Standby 200 mA; Transmit 500 mA

• Power Supply: 5 V / 3 A

• Operating Environment: 0°C–50°C; 20%–90% RH (non-condensing)

• Dimensions: 138 x 90 x 30 mm

• Weight: 450 g (excluding power adapter)

NDC-01 Mainboard Specifications

• SoC: Broadcom BCM2387B0 chipset

• CPU: 1.4 GHz Quad-Core ARM Cortex-A53 (64-bit)

• GPU: Dual Core VideoCore IV multimedia co-processor supporting OpenGL ES 2.0, hardware-accelerated OpenVG, and 1080p30 H.264 decode

• Memory: 1 GB LPDDR2 (shared with GPU)

• Video Outputs: Composite RCA, HDMI

• Audio Output: 3.5 mm jack, HDMI (1.3 & 1.4)

• USB: 4 × USB 2.0 ports

• Ethernet: Gigabit Ethernet over USB 2.0 (max throughput 300 Mbps)

GP-03 Receiver Specifications

• Model: GP-03

• Frequency: 429–460 MHz

• Transmission Rate: 1200 bps

• Modulation: FSK

• Channel Width: 25 kHz

• Sound Level: 75 dB @ 10 cm

• Dimensions: 75 x 56 x 19 mm

• Power Input: 1.2V NiMH AAA battery

• Certifications: FCC, CE

GPC-03 Charging Dock Specifications

• Model: GPC-03

• Charging Current: 90~100mA (per pager)

• Power Input: 5V/2A adapter

• Standby Current: 5mA

• Dimensions: 227 x 94 x 50 mm

• Weight: 460 g

• Certifications: FCC, CE