About ARCT — Your Expert Partner in Smart Wireless Solutions for the Food Service Industry
Founded by a team of elites from the wireless communication sector, ARCT specializes in the development of smart devices and advanced network technologies. Centered on the core concept of “smart transformation,” we assist traditional food service businesses in reengineering their service processes through modern information technology, thereby enhancing operational efficiency and customer experience. With deep expertise and forward-looking technological vision, ARCT continues to deliver innovative breakthroughs to the industry.
Currently, ARCT’s products have been successfully deployed in numerous large-scale food courts, multi-concept restaurants, and cafés across Taiwan, including high-traffic venues such as international airports and highway rest stops. Globally, ARCT’s clientele spans multiple continents, with distributors and agents in dozens of countries, steadily expanding our international footprint. We uphold the brand philosophy of “Quality First, Customers First, Service Always,” dedicating ourselves to creating long-term value and trust through superior quality and attentive service.
Leading the Smart Dining Transformation Trend
In the wave of digitalization, the food service industry faces unprecedented transformation opportunities. ARCT deeply understands the diverse needs of operators and offers a comprehensive suite of smart solutions covering scenarios such as food delivery, order pickup, and table-side service calls, thoroughly optimizing operational workflows and enhancing customer experiences.
Smart Table-Side Service Call Solution: Upgrade Service, Enhance Experience
Have you ever waved for a server in a restaurant without getting a response? Or waited in a private room only to have to get up and find someone yourself? These situations are not only awkward but also diminish the overall dining experience.
To solve this, ARCT presents the Service Call System (SCS). By simply pressing a wireless service button on the table, customers instantly notify staff to come assist. No more waving or shouting—waiting times are reduced, service flows become smoother, and the entire dining experience feels more considerate and prestigious.
We believe: “Meeting customer needs one second earlier is the key competitive edge.”
Value-Added Smart Management Features: Transparent Service Efficiency
The SCS system not only improves frontline service efficiency but also provides powerful data support for back-of-house management. All service records are automatically stored in a database, allowing managers to track:
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Response times and completion rates for each service request
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Performance metrics for individual service staff
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Exportable Excel reports for operational analysis and performance evaluation
With ARCT’s intelligent Service Call System, restaurants can not only elevate service quality but also strengthen overall operational decision-making.
